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News Articles: 988 Suicide & Crisis Lifeline

Tagged as: 

  • Health

The government suggests defunding the 988 suicide hotline for LGBTQ+ youth

A leaked budget proposal shows that the federal government plans to eliminate services for LGBTQ+ youth through the 988 crisis line.

April 29, 2025
|
By:
  • Rhitu Chatterjee
Daisy is a former crisis counselor at the local 988 call center in Bloomington, Ill. She holds a paper in front of her face listing emotions she felt when taking abusive calls while working there. She covers her face to maintain anonymity because she doesn’t want her personal or professional networks to know about the abuse. Daisy is the name she used with callers during her work shifts.

Tagged as: 

  • Health

988 crisis hotline counselors are sometimes targeted by sexually abusive callers

The 988 Suicide & Crisis Lifeline is now operational nationwide. Some of the phone counselors say they need help dealing with abusive callers who keep them on the line and sexually harass them.

October 30, 2024
|
By:
  • Melissa Ellin
A poster for 988 that says "Hope has a new name"

Tagged as: 

  • Mental Health

Dialing 988 for mental health crisis reaches its first year. Here's why you may not have heard

We all know 911 can save a life in an emergency. But now, so can dialing 988. 

July 21, 2023
|
By:
  • Ellen Eldridge
The 988 Suicide and Crisis Lifeline marks one year of operation on July 16.

Tagged as: 

  • Mental Health

988 mental health crisis line gets 5 million calls, texts and chats in first year

The 3-digit suicide prevention lifeline went live a year ago. More work is needed on the 988 system, but the first year has gone more smoothly than many expected.

July 15, 2023
|
By:
  • Ryan Levi and
  • Dan Gorenstein
DBHDD Commissioner Kevin Tanner speaks at a Friday event recognizing the upcoming one-year anniversary of 988.

Tagged as: 

  • News

Rural Georgia still dialing 988 at higher rates as calls increase 12% overall

Gov. Brain Kemp rejected a funding increase on eve of the mental health hotline’s one-year anniversary.

May 22, 2023
|
By:
  • Jill Nolin
A bookmark with the 988 Suicide and Crisis Lifeline is displayed by Lance Neiberger, a volunteer with the Natrona County Suicide Prevention Task Force, in Casper, Wyoming.

Tagged as: 

  • Health

988 Lifeline sees boost in use and funding in first months

The 3-digit suicide and crisis lifeline – 988 – fielded nearly half a million more calls, texts and chats in its first 5 months than the old 10-digit Lifeline did during the same time in 2021.

January 16, 2023
|
By:
  • Rhitu Chatterjee
A bookmark advertising the 988 suicide and crisis lifeline emergency telephone number displayed by a volunteer with the Natrona County Suicide Prevention Task Force, in Casper, Wyoming on August 14, 2022.

Tagged as: 

  • Health

New 988 mental health crisis line sees jump in calls and texts during first month

Mental health advocates say the numbers are encouraging, but there's more work to be done to build up state and local resources.

September 10, 2022
|
By:
  • Rhitu Chatterjee
A worried young woman sits on a bench in this stock image.

Tagged as: 

  • News

High number of rural Georgians call in to new 988 suicide prevention phone line

The mid-July launch of a new three-digit national suicide prevention phone line has driven an increase in call volume in Georgia, with a disproportionate number of callers dialing in from rural counties.

September 09, 2022
|
By:
  • Jill Nolin
Call center specialist Michael Colluccio works on a team that answers 988 calls from people whose phones have area codes for the suburban Philadelphia region. If needed, Colluccio also can answer calls from other parts of the state or country, part of a system that makes sure someone is always available to talk.

Tagged as: 

  • Health

At 988 call centers, crisis counselors offer empathy — and juggle limited resources

In a mental health crisis, a conversation with an empathetic listener can be live-saving. But when someone needs in-person help, there's a shortage of resources in many parts of the country.

August 26, 2022
|
By:
  • Brett Sholtis
Attorney Ben Crump leans over the casket of Brianna Grier at her funeral.

Tagged as: 

  • Mental Health

Could calling 988 instead of 911 have saved Brianna Grier?

Black mental health advocates say Black families cannot depend on police to protect and help their mentally ill loved ones. 988 is the best hope to save Black lives.

August 15, 2022
|
By:
  • Leah Fleming
Only when the caller cannot or will not collaborate on a safety plan and the counselor feels the caller will harm themselves imminently should emergency services be called, according to the hotline's policy.

Tagged as: 

  • Mental Health

Social media posts warn people not to call 988. Here's what you need to know

Mental health advocates celebrated the launch of the 988 Suicide & Crisis Lifeline, but some people voiced concerns that using the service could lead to police involvement or forced hospitalization.

August 11, 2022
|
By:
  • Aneri Pattani
Hand holding

Tagged as: 

  • Mental Health

National Minority Mental Health Awareness Month sees a literal lifeline in 988

Just in time for National Minority Mental Health Awareness Month comes a new national crisis help line: 988. Many mental health care advocates say this could be a literal lifeline for people of color who experience a mental health crisis.

 

 

July 21, 2022
|
By:
  • Leah Fleming

Tagged as: 

  • Mental Health

Political Rewind: Where Georgia stands with mental health; 988 line; Jody Hice in Fulton probe

Tuesday on Political Rewind: In their last session, Georgia legislators passed a bipartisan bill to improve access to mental health services. This past week saw further progress with the launch of the 988 phone line, an emergency mental health crisis line, part of a new national network.

July 19, 2022
|
By:
  • Bill Nigut ,
  • Natalie Mendenhall ,
  • and 1 more
Fani Willis

Tagged as: 

  • Politics

Political Rewind: Fulton probe heats up; Abrams clears stance on defunding police; Pain of inflation

Monday on Political Rewind: The Fulton County election probe issued letters to state Sen. Burt Jones and Georgia GOP chair David Shafer informing them that they could face criminal charges. House Speaker David Ralston was called to testify last week as Sen. Lindsey Graham looks to avoid the stand. 

July 18, 2022
|
By:
  • Bill Nigut ,
  • Natalie Mendenhall ,
  • and 1 more
A woman holds a cell phone to her ear

Tagged as: 

  • Health

988 — the national mental health crisis line — is live July 16

Calls to 988 will be answered by counselors trained in suicide prevention. Georgia’s Department of Behavioral Health and Developmental Disabilities says the state has invested about $20.5 million in 988 related expenditures over the past 20 months.

July 15, 2022
|
By:
  • Ellen Eldridge and
  • Sofi Gratas
  • Load More

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