Even after their babies died, hospital bills kept coming. These parents of fragile, very sick infants faced exorbitant bills — though they had insurance. "The process was just so heartless," one says.
Preventive care, like screening colonoscopies, is supposed to be free of charge to patients under the Affordable Care Act. But some hospitals haven't gotten the memo.
Only 15 states require insurance to cover in vitro fertilization, a pricey path to parenthood. But expensive procedures and drugs can lead to unexpected bills even for the fortunate who are insured.
A dad's COVID-19 and a mom's fainting spell cost thousands, so when their son dislocated his shoulder, they drove him to Mexicali, where facilities rival those in the U.S., and had him treated for $5.
Diagnosed with aggressive leukemia while on a trip to Wyoming, a man thought his insurance would cover an air ambulance ride home to North Carolina. Instead, he got hit with an astronomical bill.
An insurer refused to pay bills related to the premature birth of the Bull family's twins because it said their delivery wasn't an emergency and their stays in the NICU weren't medically necessary.
A toddler burned his hand on the stove. The pediatrician told mom over the phone to take him to the emergency room. But after a long wait for a doctor who never showed, they left. Then the bill came.
After baby Dorian Bennett arrived two months early and spent more than 50 days in the neonatal ICU, his parents received a bill of more than $550,000 — despite having health insurance.
With few options for health care in their rural community, a Tennessee couple's experience with one outrageous bill could have led to a deadly delay when they needed help the most.
A businessman from Dallas got a PCR test for the coronavirus at a suburban emergency room. The charge for his test was "egregious" but not illegal, say health care analysts. Here's what happened.
To realign the man's jaw and ease his chronic pain and high blood pressure, he would need two operations, the surgeon said. Both procedures went well, but the patient was shocked by the second bill.
The bill, introduced by U.S. Rep. Sharice Davids of Kansas, could save some parents from unexpected (and sometimes massive) medical bills.
A college student never learned the cause of intense pain that drove her to an ER, but her bill totaled $18,735.93. She and her mom, a nurse practitioner, were outraged after dissecting the charges.
Same building. Same procedure. Same doctor. But there was an extra "facility fee" because the location changed slightly. A shot that used to cost her about $30 went up to more than $300.
An insurance regulation known as "the birthday rule" is tripping up couples who are putting their newborn children on the wrong policy and risk losing thousands of dollars.