The state says it received more than 400 complaints about Griddy in less than two weeks. One woman who was hit with $4,677 on her credit card said, "I do not have the money to pay this bill."
Austin Water says service should resume over the weekend, but pressure could be low. The boil-water notice continues. Using washing machines and dishwashers is discouraged.
Harris County has reported at least 300 incidents of carbon monoxide poisoning from the improper use of home heating devices like grills, stoves and generators, as residents scramble to find warmth.