How Airlines React In The Unfriendly Skies
This week, Atlanta-based Delta Airlines banned a disruptive passenger for life. This passenger was captured on video a week earlier shouting pro-Donald Trump and anti-Hillary Clinton remarks on a flight from Atlanta to Allentown, Pennsylvania. In addition to banning this passenger, Delta also gave refunds to people aboard that flight. Delta's decision came after the airline was criticized for its initial inaction in the matter. For more on how airlines handle everything from disruptive passengers to medical emergencies, we talk with aviation correspondent Barbara Peterson of Condé Nast Traveler.