The agreement with the Teamsters comes after complaints from labor leaders, workers and their families that the company has not done enough to protect drivers from scorching temperatures on the job.

UPS Chief Corporate Affairs Officer Laura Lane joins All Things Considered host Rickey Bevington to discuss the company’s climate change goals and its environmental, social and governance (ESG) efforts.

To all those holiday present procrastinators out there (you know who you are): Be sure to ship that holiday gift sooner rather than later to get those presents to their destination before December 25.

If you haven't ordered gifts online yet, it may be too late to get them delivered by Christmas. More consumers are shopping online this year, and extra holiday demand is exceeding delivery capacity.

Wes Wheeler, president of UPS Healthcare, told NPR Sunday that the first shipment of Pfizer-BioNTech vaccines is on its way to sites in all 50 states, complete with dry ice and Bluetooth technology.

After years of strict rules surrounding its workers' personal appearance, UPS is loosening up. The company said it wanted to make employees "feel comfortable, genuine and authentic."