The announcement came a day after Smith shared his frustrations with Ticketmaster, saying he was "sickened" by the company's fees. Fans who bought Cure tickets will get a $5-$10 refund.
The leaders of the Senate subcommittee that held a hearing into Ticketmaster last month shared evidence with the Justice Department and asked it to "continue examining" the company's conduct.
In his State of the Union speech, President Biden addressed the Junk Fees Prevention Act, which aims to limit the hidden fees and charges that exist in the entertainment and travel industries.
Ticketmaster seems to be feeling pressure and making changes as Beyoncé tickets go on sale. While things appear to be running more smoothly so far, an economist says there's still cause for concern.
The first round of tickets to Beyoncé's highly anticipated Renaissance world tour go on sale next week. Ticketmaster is under pressure to avoid a repeat of the Taylor Swift debacle in November.
The Senate Judiciary Committee held its much-anticipated hearing into Live Nation and the ticketing industry as dozens of Swifties rallied outside the Capitol and hundreds more joined in virtually.
After hundreds of ticket holders were denied entry to Bad Bunny's shows in Mexico City last weekend, President Andrés Manuel López Obrador is asking the star to put on another concert for free.
The lawsuit, filed Friday, alleges fraud and antitrust violations, among other claims. Nearly 400 more people have since shown interest in joining and will be added as plaintiffs, a lawyer tells NPR.
The overload of fans trying to buy Taylor Swift tickets caused major tech issues. The singer responds that her team was assured the demands would be met.