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News Articles: crisis hotlines

Only when the caller cannot or will not collaborate on a safety plan and the counselor feels the caller will harm themselves imminently should emergency services be called, according to the hotline's policy.

Tagged as: 

  • Mental Health

Social media posts warn people not to call 988. Here's what you need to know

Mental health advocates celebrated the launch of the 988 Suicide & Crisis Lifeline, but some people voiced concerns that using the service could lead to police involvement or forced hospitalization.

August 11, 2022
|
By:
  • Aneri Pattani
Barbara Wheatley takes phone calls as part of the National Suicide Prevention Lifeline Network. Wheatley is an alcohol and substance abuse counselor, and the lead clinician for mobile crisis response for Memorial Behavioral Health in Springfield, Ill.

Tagged as: 

  • Mental Health

Some states are struggling to prepare for calls to the 988 mental health crisis line

With the new three-digit number for the National Suicide Prevention Lifeline set to launch in days, several states have been beset by staffing crunches, dropped or rerouted calls and lack of planning.

July 11, 2022
|
By:
  • Carter Barrett

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