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Friday, June 14, 2013 - 3:41am

WORKING: Defusing Conflict Fast

Work conflict can be uncomfortable for sure, but it happens.

Sometimes it’s productive and useful conflict. Often, it’s just a waste of everyone’s energy.

Our Working expert Brandon Smith is back to help us get our work arguments to that “productive” place with some quick ways to defuse the conflict.

Brandon Smith teaches about leadership, communication, and workplace culture at Emory University's Goizueta Business School. More of his advice is on his blog and at While you’re there, ask him your workplace or career question. We might answer you in a future radio segment.