Fri., June 14, 2013 7:41am (EDT)

WORKING: Defusing Conflict Fast
By Joshua Stewart
Updated: 1 year ago

ATLANTA  —  
You ever get into an argument at work? Conflict is natural. We’re human after all. But there are some quick ways you can calm things down and turn the fight into a productive conversation. Brandon Smith has some quick ways to turn down the heat on work fights. (Photo Courtesy of Andy Steel via stock.xchng.)
You ever get into an argument at work? Conflict is natural. We’re human after all. But there are some quick ways you can calm things down and turn the fight into a productive conversation. Brandon Smith has some quick ways to turn down the heat on work fights. (Photo Courtesy of Andy Steel via stock.xchng.)
Work conflict can be uncomfortable for sure, but it happens.

Sometimes it’s productive and useful conflict. Often, it’s just a waste of everyone’s energy.

Our Working expert Brandon Smith is back to help us get our work arguments to that “productive” place with some quick ways to defuse the conflict.

Brandon Smith teaches about leadership, communication, and workplace culture at Emory University's Goizueta Business School. More of his advice is on his blog and at theworkplacetherapist.com. While you’re there, ask him your workplace or career question. We might answer you in a future radio segment.