Continuing delays and long lines are frustrating Georgia motorists trying to get their driver licenses renewed.
Long lines of up to four hours are continuing, despite recent assurances from state officials that wait times would be less this week.
At some state offices, drivers hoping to renew their licenses were being turned away amid a crush of people.
Georgia Department of Driver Services spokeswoman Susan Sports said the agency has expanded the list of acceptable documents it would accept to prove residency and identity and is moving employees to high-demand areas. She said wait times are still unacceptable.
House Speaker David Ralston has blamed the state agency for inadequately preparing for a new law requiring the additional documentation.