Atlanta-based shipping giant United Parcel Service says it plans to turn last year’s success into record earnings per share in 2011.
In 2010, earnings improved to $3.6 billion dollars and revenue was up 9.4 percent
The company says it’s stronger and more flexible coming into the economic recovery.
That’s thanks to internal changes forced by the recession.
UPS says it listens to customers more, has strengthened its global operational network, and has been prudent with investments.
Spokesperson Susan Rosenberg says changes to UPS’s fleet of delivery trucks has financial lessons for Georgians.
“Simple things like preventive maintenance for your vehicle. That makes a difference when you’re checking your tire pressure, checking your oil. It also makes a difference to try to plan your travel path so you avoid left turns and you’re not idling at a stop and waiting to make a left turn.”
But the changes have come at a cost to employees.
UPS has laid off thousands of workers in the last few years.