What is GPB Passport?
GPB Passport is a new member benefit which provides GPB donors extended on-demand access to a rich library of quality public television programming online and on your mobile device. This is one of the many benefits that GPB provides, including our Members Matter newsletter and invitations to special events and preview screenings.
Why is GPB making this service available?
As more and more people are watching television content on demand on computers and digital devices, GPB Passport gives GPB donors a way to enjoy extended access to PBS and GPB content on platforms including computers, smartphones, tablets and streaming video devices like Apple TV.
Who is eligible for GPB Passport?
GPB Passport is the newest member benefit available from GPB for donors with a yearly contribution of at least $60 or an ongoing monthly Sustaining contribution of $5 or more. It cannot be purchased separately.
How can I activate my GPB Passport account?
If you are an active GPB member giving at least $60 (or $5 monthly), and we have a valid email address on file, you may have already received an email with activation instructions (remember to check your SPAM folders).
If you did not receive an email, contact Member & Audience Services at 1.800.222.4788 or firstname.lastname@example.org.
What kind of content can people find on GPB Passport?
With GPB Passport you can access tens of thousands of hours of programming, representing many genres, including drama, science, history, natural history and the arts. Notable titles include MASTERPIECE series such as Downton Abbey and Wolf Hall, along with other favorites such as Nature, NOVA, Antiques Roadshow, Finding Your Roots, Great Performances, Vicious, How We Got To Now, The Great British Baking Show and many more.
The GPB Passport library will continue to grow as more series and episodes are added.
At this time, there are no plans to incorporate PBS Kids content into GPB Passport.
How can viewers find content that's available on GPB Passport?
Members who wish to take advantage of GPB Passport must activate their account for access. They will be asked to register to confirm their identity and membership status in order to start enjoying GPB Passport. These videos are only available to users who are registered for GPB Passport.
To find GPB Passport video, simply look for the distinctive compass icon:
Which desktop browser do I need?
GPB Passport supports the latest versions of Chrome, Firefox, Internet Explorer, and Safari.
I am a member of another PBS station. Am I entitled to GPB Passport?
GPB Passport is only available to donating members of GPB. However, many PBS stations across the country are introducing this new benefit to their members.
Will there still be free streaming on GPB.org and PBS.org?
PBS and GPB content will continue to be available for free on the GPB.org website, and other digital platforms. GPB Passport provides extended access to the rich library of content for GPB members to enjoy.
Certain content, including kids, news and public affairs programs such as Cyberchase, Bob the Builder, Thomas & Friends as well as FRONTLINE, PBS NewsHour, Independent Lens and POV, will remain accessible to everyone.
I'm not seeing my favorite PBS show in GPB Passport. Why not?
Initially, hundreds of hours of on-demand content will be available via GPB Passport. This library of content will continue to grow over time as more titles are added.
How does GPB Passport align with the mission of public television?
GPB content is shared widely with the public on-air, online and on mobile devices after a program airs – that has not changed. GPB Passport goes one step further by offering extended access to additional content for members.
Is GPB Passport available outside the U.S.?
Streaming video from GPB – including video that this available to GPB donors – is only available within the United States.
I just made a donation today, why can’t I activate GPB Passport?
If you made your contribution to GPB by phone, you will receive an email inviting you to activate your GPB Passport.
If you donated online, you should see an activation link on the confirmation page for your gift. You will also receive an email message from "GPB Passport" at the email address you entered when making your donation. If you have further questions, please email email@example.com.
I’m seeing a message that says I already activated, but I can’t remember how to sign in.
At the time you activated, you were asked to choose one of 3 sign in methods: using your Google, Facebook, or PBS account. If you cannot remember which option you chose, you can try each one without doing any harm to your accounts. Each has its own process for resetting passwords should you need to.
I cannot afford to donate at this time. Is there a way for me to view this content?
All broadcast content remains available to all viewers on air per our broadcast schedule and will remain online and on mobile for at least two weeks and, in some cases, longer. We believe the new arrangement allows for ample viewing of excellent content, albeit for a more limited time for some programs.For more information and technical support for PBS Passport, please visit PBS Help.