Connecticut-based Affinion and its subsidiaries, Trilegiant and Webloyalty, will pay more than $30 million to settle allegations that they misled consumers.
Georgia Attorney General Sam Olens and John Sours, Administrator of the Governor’s Office of Consumer Protection along with the Attorneys General of 46 other states and the District of Columbia announced the settlement Friday.
Affinion offered membership programs that promised discounted travel, roadside assistance, and credit monitoring.
Consumers said they were charged for services without their approval or knowledge. Some had trouble getting refunds or cancelling. According to investigators, the company used unlawful practices to recruit and deceive their customers.
Georgians seeking refunds from Affinion and its subsidiaries may file complaints with the Governor’s Office of Consumer Protection by calling 404-651-8600 or 800-869-1123 or by submitting an online complaint form.