Department of Revenue officials continue to work to restore online services on its website.
On Sunday, five floors of the agency’s headquarters in Atlanta were flooded when air conditioning units failed. That led to overheating of its computer system, activating the sprinklers for 3 hours--flooding the floors and computer circuitry.
Revenue Commissioner Bart Graham says there is substantial damage to the agency’s offices, but many walk-in services are still available to taxpayers.
Concerning availability of online applications on the DOR’s site, he says only about half are working right now:
“We want people to know that nobody’s going to be penalized if they have a requirement to file or pay electronically for their inability to do so right now…we’ll work with them to make sure any system-based penalties are taken care of because of this outage.”
Graham says he can’t yet put a monetary estimate on the damage.