Consumer Call-In - Experts
Bobby Baker, Public Service Commissioner
Bobby Baker was first elected to the Public Service Commission in 1992 and was the first Republican elected to a statewide constitutional office since Reconstruction.
Since that time, he has established a reputation as a fair and forthright champion of the Georgia consumer - fighting to keep utility rates reasonable while maintaining a strong climate for economic development. Baker has worked aggressively to develop competitive markets for utility services, reduce regulation, and expand toll free calling throughout the state. He was elected to a third term in November 2004.
Bobby Baker grew up in DeKalb County and attended DeKalb County public schools. He went on to graduate from Oglethorpe University with honors and receive his law degree from the University of Georgia.
After graduating from law school, Bobby Baker joined the Southeastern Legal Foundation, a regional conservative public interest law firm. While he later entered private practice, he continued to seek opportunities to make an impact on people's lives - a goal he has accomplished during his tenure on the PSC.
Bobby Baker has been recognized on numerous occasions by both Georgia Trend magazine and the Atlanta Business Chronicle as one of the city and state's most influential leaders. He has served on the board of directors for the Georgia Center for Advanced Telecommunications Technology (GCATT) and also as Vice-Chairman of the Gwinnett County Planning Commission.
Shawn Conroy, Governor’s Office of Consumer Affairs
Shawn Conroy has been serving the public at the Governor’s Office of Consumer Affairs, the primary consumer protection agency in the State of Georgia, for 12 years. Currently, he acts as Special Assistant to the Deputy Administrator and is involved in the enforcement of numerous civil statutes.
Shawn is a spokesperson for the agency, tracks legislation impacting consumers at the General Assembly and serves as a resource for its members. Additionally, Shawn is the liaison for the Governor’s Consumer Advisory Board.
Shawn holds an undergraduate degree from Kennesaw State University.


